Response to COVID-19 in Bangladesh

This report is based on MSC’s second round of research on the recovery of low- and middle-income (LMI) segments in Bangladesh from the COVID-19 pandemic. The report of the first round of the study is available here. Based on the survey of 97 low- and moderate-income households in Bangladesh, this report examines the effects of the pandemic on their lives and seeks to understand their perspective. It also contains case studies, recommendations, challenges, concerns, and opportunities for the LMI community in these trying times.

 

 

 

 

KYC practices in Indonesia and opportunity for implementing e-KYC for accelerating financial inclusion

Across various developing countries, e-KYC provides multiple benefits over traditional paper-based KYC. Our study in Indonesia shows that the implementation of e-KYC could save the FinTech sector USD 3.9-4.2 billion (IDR 57-61 trillion) and the banking sector close to USD 157-212 million (IDR 2,357–3,123 billion) in the next 10 years. To accelerate financial inclusion and support the needs of a booming digital economy, a low-cost and robust digital infrastructure to verify the identity of an individual is a necessity. This policy brief provides recommendations to accelerate the implementation of e-KYC in Indonesia.

Cash-In Cash-Out Cross-Country Analysis: Indonesia

Agent networks are essential to deliver financial services and enable cash-in and cash-out (CICO) transactions at the last mile. This report maps the uptake and usage of DFS in Indonesia. It explores the agent landscape of the country, the business models adopted by service providers and agents, and the current practices in agent network management. The report further highlights lessons from Indonesia and provides recommendations for financial service providers, regulators, and policymakers to boost rural CICO networks.

Access the cross country analysis Indonesia report here

 

 

Cash-In Cash-Out Cross-Country Analysis: Kenya

Agent networks are essential to deliver financial services and enable cash-in and cash-out (CICO) transactions at the last mile. However, CICO growth in Kenya is focused around urban areas and significantly lower in rural and remote clusters. This report maps the uptake and usage of DFS in Kenya, especially in rural areas, and explores the current practices and challenges in agent network management. The report further highlights lessons from Kenya and provides recommendations for financial service providers, regulators, and policymakers to boost rural CICO networks.

Access the cross country analysis Kenya report here

 

Cash-in Cash-out Cross-Country Analysis: India

Agent networks are essential to deliver financial services and enable cash-in and cash-out (CICO) transactions at the last mile. This report maps the uptake and usage of DFS in India, with a focus on rural areas. It explores the business models adopted by banks, BCNMs, and agents, and the current practices agent network management. The report further highlights lessons from India and provides recommendations for financial service providers, regulators, and policymakers to boost rural CICO networks.

Access the cross country analysis India report here