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The role of mobile money providers and their agents in protecting customers’ data

This Slide Deck is a supplement to the Blog “How Are Mobile Money Agents Protecting Customers’ Data in Uganda?” (December 2022).

This Slide Deck is a supplement to the Blog “How Are Mobile Money Agents Protecting Customers’ Data in Uganda?” (December 2022). The study presents findings from a research commissioned by CGAP, conducted in partnership with MicroSave Consulting (MSC), to identify good practices of responsible agents in safeguarding their customers’ data and the role that providers can play in promoting these practices in Uganda. It also examines how Uganda’s Data Privacy & Protection Act has helped to strengthen providers’ data protection practices.

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Akhand Tiwari

Partner
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Arshi Aadil

Senior Manager
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Surbhi Sood

Senior Manager
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David Medine

Senior Financial Sector Specialist
jayan-nair

Myra Valenzuela

Financial Sector Specialist
jayan-nair

Eric Duflos

Senior Financial Sector Specialist
jayan-nair

Majorie Chalwe-Mulenga

Financial Sector Analyst