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The rise of new-age BCNMs: Transformation of agent networks in India - MicroSave Consulting (MSC)

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The rise of new-age BCNMs: Transformation of agent networks in India

The business correspondent landscape in India has seen the rise of new-age BCNMs. This paper highlights the strategies of new-age BCNMs that can be used in other markets around the world.

The initial growth of the business correspondent model in India was driven by BC agents, who were deployed as an extension of the branch network. However, they face several hurdles that affected their efficiency and eventually paved the way for “new-age BCNMs,” who rely on technology to deliver better services. This paper explores how these two models complement each other to achieve the objectives of financial inclusion in India.

 

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Written by

jayan-nair

Sharad Bangari

 Manager
jayan-nair

Anil Gupta

 Partner
jayan-nair

Pritam Patro

 Associate