James Mwangi
by 
Apr 20, 2026
1 min
When we came to MSC in 2001, we had grown from 2,982 to 109,000 customers and were facing capacity constraints. MSC helped us understand customer needs and convert those needs into products and services. Later (in 2010), MSC again supported us with systems, risk management frameworks, processes, and structures as we transformed into a bank.
When we came to MSC in 2001, we had grown from 2,982 to 109,000 customers and were facing capacity constraints. MSC helped us understand customer needs and convert those needs into products and services. Later (in 2010), MSC again supported us with systems, risk management frameworks, processes, and structures as we transformed into a bank.
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