Tag: Risk management
Graham Wright and Soumya Harsh Pandey
Customer Vulnerability, Trust and Risk in Indian Digital Financial Services
There is strong evidence that poor customer service/protection is reducing not just uptake but also...
Apr 26, 2016
Puneet Chopra, Paresh Rajde, Vivek Gupta, Priyank Mishra and Akshat Pathak
e-KYC and the India Stack – A Transformative Blueprint for...
The authors discuss how Aadhaar-enabled e-KYC could be beneficial in accelerating uptake and the usage...
Mar 31, 2016
Soumya Harsh Pandey and Graham Wright
Customer Protection in Indian Digital Financial Services: Part 2: Transparency...
The part of the two blog series examines the transparency and privacy in Indian digital...
Mar 16, 2016
Soumya Harsh Pandey and Graham Wright
Real and Perceived Risk in Indian Digital Financial Services
The blog discusses the real and perceived risks in the Indian digital financial services and...
Feb 26, 2016
