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Tag: Orality

MSC

Is access to smartphones essential to bridge the digital divide?

Leveraging potential of agents and merchants to improve customer onboarding and customer experience and increased...
Jan 28, 2022

Abhishek Gupta, Akhand Tiwari, Bhavana Srivastava and Sunita Rangaswami

Redeeming the pledge on gender equality

Across the globe, a billion women remain financially excluded, with a gender gap of 9%...
Oct 29, 2018
Video

MSC

Designing Mobile Wallet for the Poor

Through this video, MicroSave emphasis the use of behavioural research methods and user-centric design in...
Sep 29, 2017

Brett Hudson Matthews and Richa Valechha

Learnings from Cash Economy for DFS Providers

The blog focuses on “Orality” which refers to the modes of thinking, speaking and managing...
May 17, 2017

Brett Hudson Matthews, Akhand Tiwari and Vivek Anand

Lessons from Orality for Digital Financial Services Development

At 6:30 a.m.,in a busy wholesale vegetable market on the outskirts of Varanasi, Shanti Devi...
May 16, 2017

Akhand Tiwari, Bhavana Srivastava and Saborni Poddar

Understanding the financial behaviour of the mass market: The key...

23This study is an extension of the work that MicroSave has been doing over the...
May 1, 2017
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
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  • Partners

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