Tag: Mobile money

This Briefing Note discusses the design and implementation of a Customer and Channel Satisfaction Measurement...

This Note covers the major areas where an agent's input would be valuable to ANMs...

This Note discusses the basics of incentivising e/m-banking agents. It also discusses the different types...

This Note looks at various ways of incentivising customers to increase the uptake and use...

This Note discusses customer perceptions around some of the key pricing issues for banks while...

This Note examines perceptions of transaction v. ledger fees and poor people's willingness to pay...