David Cracknell, Lisa Parrott and Jennifer Helmuth
This note provides examples of human resource issues to consider during growth phase of microfinance...
David Cracknell, Henry Sempangi, Peter Mukwana, Trevor Mugwang, Lisa Parrott and Graham Wright
This note documents the lessons learned in 2005 under the Action Research Programme of MicroSave....
David Cracknell and Hermann Messan
This note discusses the pricing concerns from customers’ perspective and the difficulty in understanding the...
Trevor Mugwang and David Cracknell
This note draws on the experience of MicroSave’s Action Research Partners (ARPs), involved in providing...