David Cracknell and Henry Sempangi
This note focuses on understanding of processes and costs structures which in turn facilitates improvements...
This note lays out the principles and steps for designing effective staff incentive schemes. The...
Kuria Wanjau, Markku Malkamaki, Peter Mukwana and Susan Johnson
This paper describes models of financial service provision in Kenya that are reaching remoter areas...
This note briefly outlines the stages of product development for an MFI and categorises it...