Tag: Microfinance

A key challenge for financial institutions serving the low-income market is how to optimise branch...

Employee Relationship Marketing (ERM) is the process of creating, maintaining and enhancing strong, value-laden relationships...

This note discusses MicroSave’s training philosophy and strategy, the process of developing toolkits, the focus...

This note discusses how falling costs of technology, competition and ability of electronic banking solutions...

This note documents the lessons learned in 2003 under the Action Research Programme of MicroSave....

This study provides Equity Building Society’s role in providing financial services in the underserved, low-income...