This note distils some of the lessons (good and bad) gleaned while implementing the selected...
This note presents and discusses following issues: why institutions upgrade, avoiding introductory problems by institutions,...
Henry Sempangi, David Cracknell, Hermann Messan and Madhurantika Moulick
This note discusses process mapping - a technique that makes workflows visible. This note outlines...
This note describes the new loan arrangements and how staff and borrowers have reacted to...