Tag: India
Graham Wright and Soumya Harsh Pandey
Customer Vulnerability, Trust and Risk in Indian Digital Financial Services
There is strong evidence that poor customer service/protection is reducing not just uptake but also...
Apr 26, 2016
Sakshi Chadha and Anurodh Giri
PMJDY Bank Mitr Assessment: The Supply-Side Story
This blog highlights the supply-side findings (specifically focused on Bank Mitrs (BMs) or bank agents)...
Apr 14, 2016
Anurodh Giri and Sakshi Chadha
PMJDY: Milestones Reached, Yet Miles To Go – Customer Side...
The blog highlights the positive impact of the Pradhan Mantri Jan Dhan Yojana scheme on...
Apr 14, 2016
Anurodh Giri and Sakshi Chadha
PMJDY: Milestones Reached, Yet Miles to Go – Customer Side...
This blog highlights the demand-side findings of the final round of Pradhan Mantri Jan Dhan...
Apr 13, 2016
