Tag: Financial services
Agnes Salyanty, Alfa Pelupessy, Ira Aprilianti, Louie Cepe and Sheila Carina
Impact of COVID-19 on CICO agents in Indonesia
This study assesses the impact of COVID-19 on the demand for financial services through agents...
Apr 14, 2021
Evelyne Matibe, Olivia Obiero, Anup Singh and Diana Siddiqui
Impact of the COVID-19 pandemic on CICO agents- Kenya report
This report highlights the impact of COVID-19 on CICO (cash-in and cash-out) agents in Kenya...
Jul 13, 2020
Sneha Sampath, Anil Gupta and Anshul Saxena
MIMO – Bridging the digital gap for the rural workforce
Gig workers have been facing the brunt of the coronavirus outbreak. This blog highlights the...
Jun 17, 2020
Nitish Narain, Abhishek Anand, Surbhi Sood and Shobhit Mishra
CICO Agents: The under-valued “first responders”
Our ongoing research uncovered a set of unique challenges that cash-in/cash-out (CICO) agents currently face...
Apr 15, 2020
