Henry Sempangi, David Cracknell, Hermann Messan and Madhurantika Moulick
This note discusses process mapping - a technique that makes workflows visible. This note outlines...
Madhurantika Moulick, Graham Wright, Corrinne Ngurukie, Angela Mutua, Moses Muwanguzi and Michael Onesimo
The number of people aged over 60 in the developing world is predicted to rise...
David Cracknell, Henry Sempangi, Peter Mukwana, Trevor Mugwang, Lisa Chassin and Graham Wright
Under its Action Research Programme, MicroSave learns and disseminates lessons relating to market-led microfinance. This...
A key challenge for many financial institutions is to provide high quality services at a...