David Hunter is the CEO of Ukash, a three-party payment scheme which allows people to...
“Customer adoption has been one of the key challenges with most of the mobile banking...
Puneet Chopra, Manoj Sharma and Mukesh Sadana
This Policy Brief examines the recent shift in policy direction for the business correspondent model...
This Note details the role played by call centres in reaching out to customers targeted...
E/M-banking systems depend on above all on clients' trust. This Note examines various dimensions around...
Puneet Chopra, Nitish Narain, Abhay Pareek, Nishant Kumar, Sharad Bangari, Sonal Agrawal, Akhilesh Singh and Ritika Srivastava
There has been a growing debate on whether greater integration and interoperability of banking and...