Tag: Digital financial services

Fraud, service downtime, agent illiquidity, fear of sending money to the wrong number, and charging...

As the Indian rural populace becomes technology savvy and with improving rural connectivity, the authors...

This blog reviews current evidence on customer risks, including nationally representative quantitative surveys from the...

This paper synthesizes four studies examining customer experience in Bangladesh, Colombia, Philippines, and Uganda. It...

United Commercial Bank Limited (UCB) is reported to have 149 branches and 101 ATMs in...

MobiCash would like to develop a dominant agent network at the national level. However the...