Skip to content
  • Subscribe
  • FR
  • Light Dark
  • About Us
  • Sectors

    Sectors

    • bfsi

      Banking, financial services, insurance (BFSI)

    • government

      Government and regulators

    • wash

      Water, sanitation, and hygiene (WASH)

    • payments

      Social payments and refugees

    • msme

      Micro, small, and medium enterprise (MSME)

    • agriculture

      Agriculture and food systems

    • education

      Education and skills

    • digital-1

      Digital and FinTech

    • gender

      Gender equality and social inclusion (GESI)

    • youth

      Youth

    • climate

      Climate change and sustainability

    • health-nutrition

      Health and nutrition

    Featured Insight

    img-3

    MSC co-chairs the Climate Resilient Agriculture working group of the CIFAR Alliance, which focuses on building collaborative initiatives that harness and enable innovation to transform agri-food systems.

  • Expertise

    Expertise

    • Government-regulations-and-policy-icon

      Government regulations and policy

    • digital-1

      Digital technology and channels

    • products

      Products and channels

    • policy

      Policy and strategy

    • organisational_transformation

      Organizational transformation

    • marketing

      Marketing and communication

    • design

      Design thinking and innovation

    • data_insights

      Data Insights

    • training

      Training

    • finance

      Catalytic finance

    • research

      Research, evaluation, and analytics

    • CPE-RF-icon-01

      Customer protection and engagement for responsible finance

    Featured Insight

    img-2

    A glimpse into the lives of women entrepreneurs in Bangladesh through MSC’s Financial Diaries research.

  • Library
  • Clients & partners
  • Proposals
  • Careers at MSC
  • Contact us

Tag: CICO agents in Indonesia

MSC

Decoding the practices of CICO agents in Indonesia

MSC’s Agent Diaries pilot research in Indonesia uncovered nuanced insights into how agents manage their...
Aug 16, 2023

Surbhi Sood, Nikhita Jindal, Mandira Sharma, Raunak Kapoor and Anik Muntasir Chowdhury

Cash-in and cash-out (CICO) agent use cases: Opportunities for diversification

CICO agents in developing countries, including India, Kenya, Bangladesh, and Indonesia, face a slew of...
Aug 2, 2023

Raunak Kapoor

Could 2022 be the watershed moment for the CICO networks...

This blog looks at key changes and implications of the new draft amendments to the...
Jan 20, 2022

Agnes Salyanty, Alfa Pelupessy, Ira Aprilianti, Louie Cepe and Sheila Carina

Impact of COVID-19 on CICO agents in Indonesia

This study assesses the impact of COVID-19 on the demand for financial services through agents...
Apr 14, 2021

Alfa Pelupessy, Astri Sri Sulastri, Gloria Sinaga and Raunak Kapoor

Impact of the COVID-19 pandemic on CICO agents in Indonesia

Large-scale movement restrictions, falling consumer demand, and rising unemployment have taken a toll on CICO...
Jun 22, 2020
Subscribe to us now

Join our community and be the first to get exclusive updates of our work and more. Subscribe now and become part of our vibrant network!

Sign up now
Our brands
  • helix-new-logo-2
  • m4d
  • le-hub-fin-digi
msc-white-logo

MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
Clients and partners
  • Multilateral organizations and international NGOs
  • Government and regulators
  • Banking institutions
  • Digital financial services providers
  • Banking institutions
  • MFIs, industry bodies, and others
  • Partners

© 2024 MicroSave Consulting (MSC)

  • Terms of use
  • Privacy policy
  • Code of business conduct
  • Quality assurance and project management
This site uses cookies, by continuing your navigation, you agree with our Cookie Policy.Ok