Graham Wright, Ramesh Arunachalam, S Mishra and S Narayanan
This note summarises the key findings and recommendations of a study conducted by MicroSave to...
Graham Wright, Ramesh Arunachalam, S Mishra and S Narayanan
This study focuses on the training and capacity building requirements among low income financial services...
Graham Wright, Ramesh Arunachalam, S Mishra and S Narayanan
With the exponential growth of the microfinance sector in India, there is increasing realisation of...
Lisa Parrott and Marion Hudson
Employee Relationship Marketing (ERM) is the process of creating, maintaining and enhancing strong, value-laden relationships...