Tag: BC agents in India
Course for Business Correspondents (BC) in the Indian banking scenario
Interest in agent banking continues to soar across emerging markets. Financial institutions see this as...
May 16, 2022
Mimansa Khanna and Sombul Munshi
A toolbox for business correspondent agents for better customer engagement
MSC and FIA Global developed and tested a toolbox of behavioral change communication tools to...
May 16, 2022
Akhand Tiwari, Mimansa Khanna and Sombul Munshi
Testing a behavioral design approach to deliver product information at...
Low- and moderate-income (LMI) Indians have limited customer awareness and behavioral biases, which affect how...
May 16, 2022
Banking Correspondent (BC) Agent incentives – Eko India financial services
Incentives play a key role in driving business, motivation, and usage of an agent network...
Apr 21, 2022
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