Profitability of the agents is at the foundation of a successful agent network. This PB...
This Policy Brief discusses that Financial inclusion cannot happen without agents and it will happen...
Abhay Pareek, Sonal Agrawal, Akhand Tiwari, Puneet Chopra, Graham Wright, Nitin Garg, Ritesh Dhawan, Shayandeep and Swati Mehta
This Policy Brief examines the various facets of remittance product offerings, highlights some important aspects...
Minakshi Ramji, Ritesh Dhawan and Sachin Bansal
This Briefing Note discusses the design and implementation of a Customer and Channel Satisfaction Measurement...