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Tag: Agent network management

Video

The Helix Institute of Digital Finance

How to build a successful and sustainable agent network

In this video, Kimathi Githachuri (Former, Head of The Helix Institute of Digital Finance) ,...
Jun 25, 2015

Leena Anthony and Karthik Balasubramanian

The Better Service Agents Provide, The More Business They Do

The blog states that the better services provided by the mobile money agents has a...
Mar 18, 2015

Graham Wright

Over the counter transactions – Liberation or a trap? Part...

This blog looks at the not inconsiderable drawbacks of OTC-based operations concluding that value proposition...
Dec 22, 2014

Denny George, Abhishek Anand and Manoj Sharma

NBFC-MFIs as business correspondents – What will it take?

Following from the previous blog, the third part explores the avenues available for banks and...
Jul 18, 2014

Abhishek Anand and Manoj Sharma

NBFC-MFIs as business correspondents – Who benefits? (Part-II)

In this blog, the MicroSave team examines the advantages and disadvantages of the BC model...
Jul 13, 2014

Graham Wright

Challenges to agency business – Evidence from Tanzania and Uganda...

In this blog, we look at the fundamental issues of agent profitability, and the related...
Jun 20, 2014
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MSC (MicroSave Consulting) is a global consulting firm that enables social, financial, and economic inclusion for everyone in the digital age. We have been at the center of the digital finance revolution since its early days.

Sectors
  • Banking, financial services, and insurance (BFSI)
  • Government and regulators
  • Water, sanitation, and hygiene (WASH)
  • Agriculture and food systems
  • Social payments and refugees
  • Micro, small, and medium enterprise (MSME)
  • Education and skills
  • Digital and FinTech
  • Gender equality and social inclusion (GESI)
  • Youth
  • Health and nutrition
  • Climate change and sustainability
Expertise
  • Government regulations and policy
  • Digital technology and channels
  • Products and channels
  • Policy and strategy
  • Organizational transformation
  • Marketing and communication
  • Design thinking and innovation
  • Data Insights
  • Training
  • Catalytic finance
  • Research, evaluation, and analytics
  • Customer protection and engagement for responsible finance
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  • Partners

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