This blog reflects on the avenues available for financial services in the wake of RBI's...
Nitish Narain, Vartika Shukla and Denny George
In this Note we examine the process of designing and delivering effective training programmes to...
Denny George, Nitish Narain and Vartika Shukla
This Note briefly discusses the reasons for negative feedback received often on agent training, the...
E/M-banking systems depend on above all on clients' trust. This Note examines various dimensions around...