Pilot for development of the network of banking agents for VisionFund

• May 18, 2022
• 1 min

VisionFund DRC launched an agent network project to get closer to its customers in the provinces and rural areas. The project’s current phase relied on a partnership with mPESA to use its agents and deploy a USSD platform to offer new services to its customers via other agent networks.

VisionFund DRC launched an agent network project to get closer to its customers in the provinces and rural areas. The project’s current phase relied on a partnership with mPESA to use its agents and deploy a USSD platform to offer new services to its customers via other agent networks. Merchant payment was operational for customer credit reimbursement. The bulk payment pilot for the provision of credit was being piloted via mobile money. The USSD platform was in development. The implementation of this project marked VisionFund’s entry into digital financial services and would allow its clients to stay in touch with the institution anywhere. At the close of the project, the agents and teams were expected to be trained.