Innovation, pilot design, and testing

• Oct 31, 2018
• 1 min

MSC helps design innovative solutions for complex problems, conducts pilot testing, and creates strategies. A notable engagement in this regard has been MSC’s advisory support to the Government of Indonesia. We developed a strategy for its electronic know-your-customer (e-KYC) process, which will have a positive impact on the 60 million-plus unbanked people in Indonesia.

MSC helps design innovative solutions for complex public problems, conducts pilot testing, and creates strategies to scale up the best solutions.

A good example of this is MSC’s on-going, long-term, advisory support to the Government of Indonesia to develop a strategy and conduct pilot for its electronic know-your-customer (e-KYC) process. As part of the engagement, the MSC team conducted a pilot using digital identity (e-KTP).

This transformative intervention will have a positive impact on the 60 million-plus unbanked people in Indonesia by streamlining the onboarding process for opening accounts. It will also facilitate the development and delivery of a wide range of services that FinTechs as well as government and private sector service providers in the country offer.