Ignacio Mas and Mike McCaffrey
Agents are critical to the customer experience of digital money services because they represent the...
The two blog series stresses that the key customer risk mitigation issues turn out to...
Fraud, service downtime, agent illiquidity, fear of sending money to the wrong number, and charging...
Puneet Chopra, Raunak Kapoor and Richa Valechha
As the Indian rural populace becomes technology savvy and with improving rural connectivity, the authors...
This blog reviews current evidence on customer risks, including nationally representative quantitative surveys from the...
We use cookies to ensure your experience on MSC Global is secure, reliable, and optimized. By continuing to browse www.microsave.net, you agree to our use of cookies as described in our Cookie Policy.