Priyank Mishra, Vivek Gupta, Akshat Pathak, Samveet Sahoo and Puneet Chopra
KYC harmonization study was undertaken to analyze the existing Know Your Customer (KYC) practices of first-time...
Reserve Bank of India estimates that 96% of all the retail transactions in India are...
The article focuses on the challenges and opportunities for the survival of Payments Banks in...
This note focuses on the four critical areas that are significant to customer-centricity of mobile...
Vera Bersudskaya, Irene Wagaki and Melissa Rousset
Based on over 1,200 digital financial services (DFS) agent interviews conducted between November and December...
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