Vera Bersudskaya, Maha Khan and Dorieke Kuijpers
This report highlights findings on the DFS agent landscape in Uganda covering agent profitability, transaction...
Denny George, Sunil Bhat and Anil Gupta
This Policy Note explores some ideas and thoughts which can help the policy makers and...
Vera Bersudskaya, Irene Wagaki and Melissa Rousset
Based on over 1,200 digital financial services (DFS) agent interviews conducted between November and December...
Akshat Pathak, Anil Gupta, Vartika Shukla, Sunil Bhat, Nimesh Soni and Priya Garg
Dormancy among agents is a cause of concern for financial inclusion in India. This note...
Dorcas Muthoni, Kritika Shukla, Mohit Saini, Piyush Singh and Priya Garg
Financial institutions must take control of the quality of their financial services; to resolve issues...
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