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POS vs. Mobile Phone as a Channel for M-Banking

This note focuses on the relative merits of the POS and the mobile phone in a branchless banking environment.

Given the functional capabilities and the multiple formats in which POS and mobile phones are used by financial service providers, this note focuses on the relative merits of the POS and the mobile phone in a branchless banking environment. This compares the benefits and drawbacks of these two key delivery channels, their strengths and weaknesses as well as the opportunities and threats inherent in the technologies.

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