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In this blog, the author explores mobile money mechanisms used by customers for managing money and the key drivers for adoption of these mechanisms.
“How do we make mobile money more inclusive and relevant in the daily lives of people?” Part 1 of the blog series explores mass market customer profile.
The road to financial inclusion in India has been difficult, but early signs of positive future are appearing as the government continues to create an enabling regulatory and policy environment.
The opportunities and challenges form Small Finance Banks is enormous in the financial inclusion market in India. The authors have elaborately discussed some of them.
This note is second in the series and examines how small finance banks can build a first-class retail institution that focusses on low-income clients.
Change is upon us. After eight years of market dominance Safaricom’s M-PESA seems to have finally met a potential contender, the banks. Data from The Helix Institute of Digital Finance shows that between 2013 and 2014 banks in Kenya (in particular Equity Bank) have aggressively grown their agent networks, and now account for 15% of the agent market share, up […]