Showing results for "savings"
In addition to Aadhaar, the India Stack is likely to transform payments, financial services and consumer protection in India.
It is remarkable how little use is being made of ‘small data’ ― the information that is directly available on a financial institution’s customer base, from the banking system itself.
This note highlights how the state of Andhra Pradesh stands out as a pioneer in automating the Public Distribution System and has achieved impressive savings in terms of cost.
The key insights from MicroSave study offer a glimpse of how gender can impact customer experience in mobile money. These findings also offer important insights for agent network managers.
The author predicts the future of mobile money based on his experiences, market insights and observations from working many years within the mass financial sectors and in Digital Financial Services.
The first part of this blog series highlights key findings aimed at understanding the differences in customer experience at an agent outlet based on customer gender.