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As MSC turns 25, this blog looks at our journey amid developments in technology and climate change. It traces our evolution as an organization at the forefront of driving positive change through effective financial and social inclusion solutions. We also examine the support low-income and marginalized groups need to use technology and financial services to improve their lives and livelihoods, especially considering the risks posed by climate change on these vulnerable communities.
MSC started its journey 25 years ago as MicroSave-Africa. Over the years, we helped several financial service providers and emerged as impactful thought leaders in financial inclusion. We tailored a market-led approach to derive insights into the needs and aspirations of poor people and codified it into the acclaimed “Market Research for MicroFinance” (MR4RF) toolkit. It is used by hundreds of MFIs and consultants worldwide today. Today, we collaborate with governments across six countries in areas, such as food security, agriculture, health, and energy. Our impact spans financial inclusion, digital transformation, innovation, and beyond, which has made us a respected player in the field
The blog underscores the importance of trust in financial services and provides FSPs with a checklist to enhance consumer protection. We use TRUST – Transparency, Relevance, User-Friendliness, Security, and Timely Service to provide a checklist guide for FSPs to maintain trust and customer focus across all stages of financial service delivery, which include third-party functions.
Authors Damini Mohan and Mahima Dixit investigate predatory practices surrounding obtaining digital consent, and advocate for protective policy and the use of technology to empower users to make informed decisions regarding their personal data.
Our blog dives into the impediments to affordable housing for Kenya’s low- and moderate-income families. Immerse yourself in real-life stories, such as Anna’s, which mirror the struggles of countless people as they try to obtain housing finance.
Access to finance is essential to address the challenge of youth unemployment. However, nonfinancial assistance like business development assistance, the creation of a business-friendly environment, and the provision of opportunities for capacity building are also pivotal to empower young people to make strides in economic advancement. This blog sheds more light on this.