Impact of the COVID-19 pandemic on CICO agents: Senegal country report

• by Abdoulaye Seck, Elizabeth Berthe and Shailey Tucker
• Mar 15, 2021
• 1 min

This study provides a detailed country-level view of the impact of COVID-19 on CICO agents in Senegal and the strategies they adopted to cope with the pandemic. It further provides recommendations for policymakers and financial service providers to support them.

Senegal has huge potential to expand and optimize its vast network of agents to achieve financial inclusion and bridge the digital divide. This study, sponsored by Mastercard Foundation, provides a country-level view of the impact of COVID-19 on CICO agents, their coping strategies, and recommendations for policymakers and FSPs to support them.

Click here to read the report in French.