Mr. Iqbal Dhaliwal discusses challenges in state execution capacity and examines multiple aspects, such as hiring, training, incentivization, and data-driven decision-making. He emphasizes the importance of competency mapping, lifelong learning, and the use of technology for effective service delivery.
In his interview, Mr. Iqbal Dhaliwal, Global Executive Director of MIT’s Abdul Latif Jameel Poverty Action Lab, discusses five bottlenecks that hinder state execution capacity: hiring challenges, role clarity, training adequacy, incentives, and data-driven decision-making. He encourages several steps to overcome these challenges. These include ways to implement competency mapping, promote lifelong learning, and strengthen accountability measures. He stresses the importance of using technology and investments in human resource management to bolster efficiency. Mr. Dhaliwal uses attendance improvements in rural health centers as an example to highlight the complexities of system design and implementation.
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