Drop-outs Among Selected Zambian Microfinance Institutions: Causes And Potential Impact On Product Design

• by David Musona and Gerhard Coetzee
• Jun 1, 2001
• 1 min
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The note examines why the MFIs in Zambia suffer such remarkably high levels of drop-out amongst their clients.

Examines why the MFIs in Zambia suffer such remarkably high levels of drop-out amongst their clients. The field study also seeks to improve understanding of where/if the current systems and services being provided by the MFIs are failing to meet the needs and demands of the clients, and draws lessons for MFIs that wish to effect change.