There is a business case for digital transformation for financial institutions and this case study from Kenya, from Equity Bank, demonstrates to us how digital transformation helps financial institutions increase efficiency, serve more customers, and reap greater profits.
As landscape and context changes, the traditional financial services industry is facing an existential crisis. Other players are displacing traditional financial institutions. There is a business case for digital transformation for financial institutions and this case study from Kenya, from Equity Bank, demonstrates how digital transformation helps financial institutions increase efficiency, serve more customers, and reap greater profits.
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