Client Drop-outs From East African Microfinance Institutions

• by Aakash Agarwal
• Jan 5, 1999
• 1 min
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Synthesizes the country studies conducted in Kenya, Tanzania and Uganda and examines why MFIs in East Africa suffer such remarkably high levels of drop-out amongst their clients.

Synthesizes the country studies conducted in Kenya, Tanzania and Uganda and examines why MFIs in East Africa suffer such remarkably high levels of drop-out amongst their clients. The study also seeks to improve understanding of why the current systems and services being provided by the MFIs appear (on the basis of these drop-out rates) to be failing to meet the needs and demands of the clients, and draws lessons for MFIs that wish to effect change.