Meenal Malik is an Assistant Manager in Digital Financial Services domain of MSC India, focussed in Payments and Distribution.

Meenal has over five years of experience in the financial sector spanning across banking, digital financial services, insurance, and microfinance domains. She has worked on projects with multi-lateral development organisations, banks, payment system providers, and agent network managers in India. Her areas of expertise include: agent network design and development, capacity building for channel partners, institutional assessments and risk analysis, qualitative market research to understand customers’ needs, process re-engineering, institutional branding and communications, and project management.