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Are pensions reaching the “last mile”? Insights into the digitization of payments—Part II

Second in a two-part series, this blog provides recommendations to address the challenges and gaps in the last-mile delivery of pension payments under the National Social Assistance Programme (NSAP).

The National Social Assistance Programme (NSAP) is a significant step toward providing social protection to Indian citizens. This note provides recommendations for state and central governments to address the challenges in the last-mile delivery of pension payments and provide better technical, logistical, and monitoring support for the optimal and efficient functioning of NSAP.

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