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An in-depth assessment of the Ugandan microfinance market—Qualitative-side study report

This study aims to understand why and how clients make the various choices to use different financial service providers in the main markets in Uganda

This study aims to understand why and how clients make the various choices to use different financial service providers in the main markets in Uganda; how and why clients have moved between financial service providers; understand how clients are using the many options available to them (including accessing financial services from several sources simultaneously) and assess the implications for the MFIs operating in these areas.

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