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Listening to Clients: A Market led Approach

In this video Stuart Rutherford – Founder of SafeSave, a microfinance institution in Bangladesh and author of the books ‘The Poor and Their Money’ and ‘Portfolios of The Poor’ tells that listening to clients is at the heart of providing financial services in a market-led approach.

In this video Stuart Rutherford – Founder of SafeSave, a microfinance institution in Bangladesh and author of the books ‘The Poor and Their Money’ and ‘Portfolios of The Poor’ tells that listening to clients is at the heart of providing financial services in a market-led approach.

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jayan-nair

Stuart Rutherford

Financial Inclusion Expert