M-Banking Agent Selection

• by David Cracknell
• May 11, 2010
• 1 min
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Selecting the right agents is critical to the success of a mobile banking initiative. This Briefing Note reviews agent selection, management and retention.

Selecting the right agents is critical to the success of a mobile banking initiative, especially during the most difficult introductory period as the solution seeks acceptance in its target market. This Briefing Note reviews agent selection, management and retention.