This note analyses whether remittance recipients in rural areas have access to, and the ability to use, mobile phones for this purpose.
This note examines harnessing technology to optimise the delivery of remittance services – particularly for banks. It assesses the challenges for banks with the growing use of their core banking systems as a vehicle for remittances, and how they might transform these challenges into opportunities through using Banking Correspondents and e-/m-banking. It analyses whether remittance recipients in rural areas have access to, and the ability to use, mobile phones for this purpose.
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