Idea Money

• May 19, 2022
• 1 min

Idea Money engaged MSC to provide technical assistance to develop the as-is process for account opening, identify the process risks and implications of these identified risks on the channel, and provide recommendations for the upgraded platform.

Idea Money intended to understand the risks inherent in its current account opening process that led to delays in opening accounts for customers. Idea Money engaged MSC to provide technical assistance to develop the as-is process for account opening, identify the process risks and implications of these identified risks on the channel, and provide recommendations for the upgraded platform.