This video sheds light on lessons learnt about successfully and strategically compensating and supporting agents in a new mobile money and agent banking roll-outs.
Pauline Vaughan (Director of Operations, M-KOPA, Previously Head of M-PESA Kenya) and Kimathi Githachuri (Former, Head of The Helix Institute of Digital Finance) share the lessons they have learnt about successfully and strategically compensating and supporting agents in a new mobile money and agent banking roll-outs.
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