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Impact of COVID-19 on routine healthcare services and ASHAs

The report studies the effect of the COVID-19 pandemic on key elements of India’s health system framework—community demand, provision of health services, and community health workers. It also provides recommendations to better prepare the healthcare system of India to tackle shocks like the COVID-19 pandemic.

This report studies the effect of the COVID-19 pandemic on key elements of the health system framework across the Indian states of Uttar Pradesh, Bihar, and Odisha. These elements include community demand—health-seeking behavior and access to healthcare; provision of health services—human resource, infrastructure, and logistics; and community health workers—ASHAs. The report highlights insights from the supply and demand sides and provides key recommendations to better prepare the healthcare system of India to tackle shocks like the COVID-19 pandemic.

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