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Demand analysis on remittances in West African Francophone countries: Côte d’Ivoire, Mali, and Senegal

Countries in West Africa, with their large inflow of remittances, offer opportunities to create cash-to-account services linked to demand-driven value-added services. This report highlights barriers and opportunities in the use of remittances in formal financial services.

Remittances are about to become the largest source of external financing for West African countries, thanks to migrants who invest in their countries of origin. Yet the use of digital channels remains low among remitters and receivers. This report identifies barriers and opportunities in the use of formal remittances, and offers recommendations that address the needs and aspirations of both remitters and recipients.

Access the French version of the report here

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