This paper features findings related to multiple borrowing, household indebtedness, loan purpose and client perspectives...
Abhishek Lahri, Graham Wright and Sharad Bangari
This Note highlights the increasing importance of public relations (PR) policies, and need for a...
This Note details the role played by call centres in reaching out to customers targeted...
E/M-banking systems depend on above all on clients' trust. This Note examines various dimensions around...